Equipment Dispatch

Job ID:  518399

APAC Central Inc., is a CRH company producing and providing crushed aggregate materials, sand, ready-mix concrete, asphalt, and performing as a regional heavy highway/infrastructure construction firm serving Arkansas, Oklahoma, and southern Missouri. APAC-Central, Inc. and its founding companies have been serving our customers since early in the 20th Century and look forward to continued success in the 21st Century!

Drive Operational Excellence and Customer Satisfaction in a Dynamic Logistics Role

Position Overview

Join our team as an Equipment Dispatcher, where your technical expertise and commitment to outstanding service will play a vital role in supporting our operations and delighting our customers. You'll be at the heart of our logistics efforts, ensuring that equipment moves are executed efficiently, safely, and in compliance with all regulations.

Why Join US

• Enjoy competitive pay starting at $20 per hour, with increases based on your experience
• Take care of yourself with great medical benefits
• Keep your vision sharp with our vision coverage
• Smile with confidence thanks to our dental benefits
• Earn paid time off (PTO) so you can recharge and relax
• Plan for your future with our 401(k) retirement savings plan
• Grow your career with plenty of opportunities for advancement

Key Responsibilities

• Lead daily dispatch operations, coordinating equipment moves between multiple locations with precision and attention to detail.
• Strategically plan routes and schedules, including acquiring all necessary local and state permits to ensure seamless equipment transport.
• Support and collaborate with customer service representatives, and step in as backup for the lead dispatcher as needed.
• Assist with workforce scheduling, including employee vacations and required appointments.
• Maintain an accurate, real-time equipment log to track the location and status of all assets.
• Drive continuous improvement by analyzing dispatch data and assisting with utility locate updates.
• Manage communication across multiple channels—phone and email—delivering prompt, courteous, and professional responses to internal and external stakeholders.
• Accurately log payroll entries for truck drivers using the payroll system.
• Troubleshoot problems and develop solutions by working collaboratively across teams.
• Deliver exceptional customer service at every interaction.
• Communicate effectively with management and colleagues at all levels of the organization.
• Embrace teamwork, pitching in to support co-workers and leadership as business needs evolve.
• May require participation in a rotating shift schedule.

Qualifications

• High school diploma or GED required; additional education in logistics or transportation is a plus.
• 3–5 years of dispatch experience, preferably in the transportation or logistics industry.
• Familiarity with dispatch and routing software preferred.
• Proven ability to juggle multiple tasks and thrive in a fast-paced, high-pressure environment.

Skills and Competencies

• Exceptional written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Excellent organizational and time management skills with a keen attention to priority setting.
• Advanced computer proficiency.
• Demonstrated capacity to work collaboratively with colleagues at all levels.
• Commitment to continuous learning and process improvement.

Physical and Work Environment Requirements

• Frequent radio and phone communication required.
• Ability to bend, reach, and perform physical tasks as needed in both office and field settings.
• Exposure to moderate noise levels that may be distracting at times.
• Flexibility to work across different environments, including the office and field operations.

Additional Information

This job description provides a general overview of the responsibilities and requirements for the Equipment Dispatcher role. Duties may be adjusted to meet evolving business needs. We are committed to making reasonable accommodations for qualified individuals with disabilities to perform essential job functions. If you are passionate about logistics, thrive under pressure, and are eager to contribute to a high-performing team, we invite you to apply and be part of our success story.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

APAC Central Inc., a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.