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Operations Analyst - Atlanta, GA

Atlanta, GA, US, 30338

Infrastructure - Atlanta HQ



Job ID:  181819



Oldcastle Infrastructure, a CRH company, is the leading manufacturer of precast concrete, polymer concrete, and plastic products in the United States. Our products range from utility vaults, reinforced concrete pipe, catch basins, drainage and septic tanks, to retaining walls, storm shelters, wall panels, concrete barriers, a variety of prestressed concrete products and more.   With more than 80 locations nationwide and 3,000 plus employees, Oldcastle Infrastructure is committed to upholding core values of reliability, quality, and service in cutting edge ways.


Position Overview


Are you ready to be part of a globally growing organization that is going through an IT Operations transformation to bring value to Oldcastle Infrastructure? The Operations Analyst is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems software with related infrastructure. This individual participates in technical research to assist with the delivery and ongoing support of innovation within the infrastructure environment. This is an exciting role where you will be empowered to design and implement IT monitoring visibility and support simplification for the organization.  This individual ensures that, operating systems, software systems and related procedures adhere to organizational standards, controls and best practices according to industry standards.


Key Responsibilities (Essential Duties and Functions)


  • Act as Subject Matter Expert, Managing and Monitoring all Applications Systems and Infrastructure
  • Monitor, Test and Maintain Application Performance and Availability; Design Operational Processes; Collaborate with Management, Developers and Engineers on Integration
  • Maintain Security, Backup and Redundancy Strategies
  • Coordinate and Execute on Server and Endpoint OS Level Patching and Upgrades
  • Drives Continuous Improvement
  • Provide 2nd and 3rd Level Support
  • Sharing Knowledge Leading to Growth of Tier 1 Resources
  • Liaise with Vendors and other IT Personnel on Problem Resolution
  • Generate Quality Documentation of Procedures and Processes




Candidate must be passionate about technology and highly driven by results.




  • Bachelor’s Degree in Computer Science, Engineering or Similar Preferred
  • Microsoft Certified Solutions Associate (or equivalent) Required
  • Microsoft Certified Solutions Expert Certification Desired
  • Microsoft Windows Server 2016 MCSA/MCSE Certification Preferred
  • 4+ years Microsoft Server 2012/2016 Systems Administration Experience
  • Cisco Certification a Plus
  • 2+ years Supporting 10+ Location Enterprise
  • VMware ESXi / vSphere Experience a Plus
  • Experience with the Following Applications/Tools Required:
    • ServiceNow ITSM & ITOM
    • Microsoft System Center Operations Manager (SCOM)
    • Microsoft System Center Configuration Manager (SCCM)


Work Requirements


  • Ability to travel up to 10% as required by business needs
  • Office location for this position is Oldcastle Infrastructure’s headquarters in Atlanta, GA


Knowledge/Skill Requirements


  • A Solid Understanding of LAN/WAN Infrastructure
  • Fluent in PowerShell Scripting
  • Strong ability to Drive Change and Challenge the Status Quo
  • Strong Oral and Written Communication
  • Ability to Manage Vendors / Partners
  • Strong Analytical and Problem-Solving Skills
  • Excellent understanding of ITIL Best Practices, Including Change, Incident, and Problem Management


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle Infrastructure, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link


Date Posted: 

Nearest Major Market: Atlanta

Job Segment: Operations Manager, Engineer, Chemical Engineer, Computer Science, Operations, Engineering, Technology