Technical Quality Manager

Country: United Kingdom 
City: Clevedon, England, United Kingdom 
Req ID: 511001
Job Type: Full Time Permanent   
Workplace Type: Onsite
Seniority Level: Associate 

Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, businesses, and public bodies all over the world rely on our products, services and integrated solutions to reduce flood risk, improve water treatment and protect the environment from water pollution. We have a network of over 80 distribution partners and serve customers in more than 40 countries.  As part of CRH Infrastructure Products, we are leading the water management industry with innovative, sustainable solutions and a safety-first mindset.

Job Title:                         Technical Quality Manager

Rank:                                3

Reporting to:                 MD Europe Products

Responsible for:          Overseeing and ensuring the quality control activities to ensure products and processes meet stringent technical, regulatory and customer specifications.  The role centres on developing, implementing and managing robust quality control systems, conducting inspections, analysing defects and driving corrective actions to achieve zero defect supply.  

The Technical Quality Manager collaborates with design, production, and wider supply chain to maintain quality standards while ensuring compliance with UK and EU regulations (e.g., UKCA, CE marking, ISO 9001).

Physical Requirements:        Drivers Licence              Required

                                              Passport                       Required

                                             Overseas Travel             Required

Competence:               Good communication skills, a mature approach and interpersonal contact are vital as well as the ability to self-manage workload, prioritise tasks and meet tight deadlines in the provision of manufactured products to meet business objectives

Qualifications/Experience:   

• Degree qualification (or equivalent), preferably in an engineering discipline 
• 3+ years’ experience in quality control in a manufacturing or technical environment 

Skills & Attributes:     

• Strong knowledge of inspection, testing and defect analysis
• Ability to read and interpret technical drawings, schematics, and specifications, with familiarity in using QC equipment
• Ability in identifying root causes of defects and implementing effective corrective actions.
• Meticulous approach to ensuring products meet precise quality standards and specifications.
• Familiarity with UK/EU regulations (e.g., UKCA, BS EN standards) and ISO audits.

Key Duties: 

1. Quality Control System Development and Execution.

• Design and implement quality control plans, including inspection protocols, testing procedures, and acceptance criteria, to ensure compliance with technical specifications and UK/EU standards (e.g. CE, ISO 9001).
• Oversee in-process and final product inspections, including factory acceptance testing
• Maintain accurate QC documentation, including control plans, inspection records, and test reports.

2.  Inspection and Testing Oversight:

• Lead teams in conducting visual, dimensional, and functional inspections of materials, components, and finished products.
• Manage and validate testing processes (e.g., mechanical, electrical) to identify defects and ensure product performance.

3.  Defect Analysis and Corrective Actions:

• Conduct root cause analysis on defects and implement corrective and preventive actions to resolve quality issues and minimize non-conformance rates.
• Monitor and report quality metrics to the senior management team with a view to drive continuous improvement.

4.  Supplier Quality Control:

• Develop incoming material inspection protocols to ensure supplier compliance with quality and safety standards.
• Conduct supplier audits in the UK or abroad, collaborating on corrective actions to address material quality issues.
• Maintain a supplier quality performance log to ensure consistent quality and compliance.

5.  Compliance and Reporting:

• Ensure QC activities comply with UK and EU regulations, such as UKCA marking, CE marking (for EU exports), and industry-specific standards (e.g. WIMES).
• Prepare detailed reports on QC performance, defect trends, and improvement initiatives for senior management and regulatory audits.

6.  Risk Management:

• Identify and mitigate quality risks in production processes or product designs, ensuring compliance with UK health and safety regulations.
• Support new product introduction (NPI) by advising quality control checkpoints during design and production phases.

What Hydro International Offers You

• A culture that values opportunity for growth, development, and internal promotion

• Highly competitive salary package

• Comprehensive secondary benefits

• Significant contribution to your pension plan

• Excellent opportunities to develop and progress with a global organization

Connect your future to CRH

We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application.

Is this role not for you, but do you know someone who would love to join the team? Please let us know!

CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role

Please contact our recruitment team at careers@hydro-int.com.

CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work.

Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal.

We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team.