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Door Coordinator

Houston, TX, US, 77043

Oldcastle BuildingEnvelope
Architectural Glass & Metal

 

 
 

Job ID:  457779

 

Oldcastle BuildingEnvelope® is the leading supplier of value-added, glazing-focused, interior, and exterior products and services. We design, engineer, test, and manufacture solutions in engineered curtain walls, storefronts, and entrances, architectural glass, shower enclosures, glazing hardware, windows, railings, and more.

 

Job Summary


We are seeking a full-time Customer Service Door Coordinator for our Houston, TX facility.

 

 

The Door Coordinator role in our Houston location isn’t just a job – it’s a starting point to a fulfilling career with a great company.  We hire motivated individuals who want to grow with us. We will equip you with the knowledge and skills that you need to be successful.  We have an incredible track record of promoting from within at our Warrenton location. Opportunities to advance into higher roles of responsibility and pay are abundant. You can be our next success story.

 

This role is perfect for the individual who approaches their work in a professional manner, who loves to be a part of a team, and who wants to help us get better, every single day.  If that sounds like you, come join this industry leader!

 

Essential Duties and Responsibilities

 

  • Provides timely response to customer’s job quotes.
  • Enters job orders as required in the system with high accuracy rate.  
  • Provides the customer with a single Point of Contact from job quote to job completeness.
  • Provides technical support to the customer as it relates to our product.
  • Provides correct and timely quotes to customers via email, phone or fax.  
  • Follows up on quotes to increase sales.
  • Verifies customer orders prior to data entry, ensuring correctness and completeness.
  • Provides correct and timely responses to customer orders via email, fax and or phone call.
  • Tracks orders and updates customer and management on status.
  • Ensures orders are shipped on time.
  • Performs other tasks as assigned.


 

Regular and predictable attendance, safely perform tasks and adherence to all safety policies and procedures are essential functions of your job.

 

Skills, Knowledge, and Ability Requirements

 

  • Ability to perform basic mathematical equations in geometry. 
  • Ability to read shop and architectural drawings.
  • Good verbal and written skills  
  • Strong organizational skills, self-motivation, ability to work independently and prioritize work, problem solving abilities.
  • Computer knowledge (Microsoft office, data base systems, spreadsheets and basic drafting knowledge  
  • Able to use common sense and good judgement
  • Able to function in a team environment
  • 3+ years’ experience in Customer Service, preferably in Glass Manufacturing, or construction field in Customer Service Sales or Installation 

 

Equipment

 

Standard office environment as such but not limited to: Laptop or desktop computer, copiers, scanner, telephone, fax, calculator, and printers

 

Safety

 

  • Follow plant safety procedures when in home or customer plant facility including wearing necessary safety equipment while out on the plant floor.  PPE always required while on the production floor.  
  • In addition, when handling glass, sleeves or tuff n lite are required as well as steel toed boots.    

 

Work Environment

 

Work performed mainly in office environment where temperature is controlled.  However, exposure to a production environment can occur for which may be subject to:

  • Various types of weather, traffic, and road conditions
  • Normal climate conditions of the region will also be present such as humidity, heat, and cold.  
  • Noise levels in the work environment (in truck or plant facility) can be moderate to high.
  • Plant facility environment is subject to unusually warm temperatures during the summer months due to the heat generated by the glass tempering furnaces
  • Inside the plant facility, odors from glass cleaning, sealants, and other products are within acceptable levels, they nevertheless, can be smelled.  Dust, pollen and other typical airborne particulate matter are also present in the atmosphere.

 

Physical Activities/Demands

 

Activity

Occasional

(0-32x/shift)

Frequent

(33-200x/shift)

Constant

(201+/shift)

Bend/Twist

X

 

 

Carrying

X

 

 

Kneel/Crawl

X

 

 

Ladders/Scaffold Climbing

X

 

 

Reaching

X

 

 

Repetitive Use

 

 

 

Wrist/Hand/Fingers                  

 

 

X

Shoulder/Elbow                        

X

 

 

Hip/Knee/Ankles                      

X

 

 

Standing

X

 

 

Sitting

 

 

X

Stoop/Squat

X

 

 

Stair Climbing

X

 

 

Typing/Keyboarding

 

 

X

Walking

X

 

 

Other (Explain)

 

 

 

    

  • For the following physical activities, list amount of both measurements(how often and how much)

 

 

 

Lifting

Occasional

    Occasional

   Occasional

  Occasional

      Lbs of Force Measured

(0-15)

        (15-30)

       (30-50)

       (50-75)

Pushing/Pulling

Occasional

 Occasional

 Occasional

 Occasional

      Lbs of Force Measured

   (0-15)

        (15-30)

         (30-50)

       (50-75)

   ** Weight over 75 lbs. requires assistance (employee or mechanical)


 

The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

 

The job description does not constitute an employment contract between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

 

 

Work Today, Get Paid Tomorrow

 

Oldcastle BuildingEnvelope has partnered with DailyPay to offer you the ability to access your earnings before your next paycheck based on current hours worked.  You can transfer your earnings instantly for $2.99 per transaction or the next day for $1.99.  Certain terms and conditions apply. 

 

What OBE Offers You

 

  • Highly competitive base pay
  • Comprehensive medical, dental, and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion

 

 

About OBE

 

OBE has a long and proud heritage. We are a collection of family businesses, regional companies, and large enterprises that together form the OBE family. OBE operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large organization.

 

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

 

OBE is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.

Oldcastle BuildingEnvelope is an E-Verify Employer.

#OBE

Date Posted:  Sep 15, 2022


Nearest Major Market: Houston

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