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Logistics Coordinator

Houston, TX, US, 77060

Ash Grove Cement Company

 

 

Job ID:  154603

 

Ash Grove Cement, a CRH company, provides portland and masonry cements to help build the foundation and infrastructure for the world around us.  We ship millions of tons of cement from our plants and network of terminals located across the Midwest, Texas and Western United States. When you work for Ash Grove, you are connecting to something bigger. Join our team and help Ash Grove build America.

 

 

JOB DESCRIPTION

ASH GROVE CEMENT COMPANY

 

Job Title:                    Logistics Coordinator I

Reports To:                Logistics Supervisor

Department:              Sales/Marketing

Location:                    Houston Sales Office

Effective Date:           August 2019

 

SUMMARY

Receives inbound dispatch calls and assists in outbound order scheduling and administration for customers and assists in solving shipment problems for customers.  Assists sales personnel in an administrative capacity.  Exercises independent judgement in resolving unusual problems

 

SUPERVISION RECEIVED

Works independently on routine duties with standard procedures and policies.  Refers to Supervisor/Manager when in need of clarification or interpretation.

 

PRIMARY DUTIES & RESPONSIBILITIES

 

  • Schedules drivers and dispatches tankers in a timely manner to provide customer service and promote customer satisfaction.

 

  • Takes customer orders and assists in resolving customer and carrier concerns over shipments, billing, invoices, etc.  Works up split orders as needed.

 

  • Works with Logistics Coordinator II to accomplish daily goals and task for the efficient operation of the dispatch department.

 

  • Create and maintain an environment where the customer and carrier feel comfortable and look forward to communicating with the Dispatch department

 

  • Maintains current log of daily shipments and receives shipping reports and keeps Logistics Supervisor informed of any problems or potential problem areas.

 

  • Furnishes details of shipments.   Proactively checks shipments to ensure correct customer information.    Maintains up-to-date account profiles.

 

  • Furnishes details of shipments.  Maintains up-to-date account profiles.  Checks shipments to ensure correct customer information. 

 

  • Help research ticket issues for eventual approval by Logistics Manager on pricing for returns, diversions, and additional freight and price deviations.

 

  • Work inside Customer billing system entering new customer accounts.  Provide related reports.

 

  • Performs other duties such as filing of contracts, reports and correspondence.

 

  • Provides back up support to other administrative personnel when needed and during absences.

 

  • Performs other duties as assigned.

 

 

LOGISTICS COORDINATOR HOUSTON SALES OFFICE (CONTINUED)

 

REQUIRED MINIMUM QUALIFICATIONS

 

Knowledge/Skills/Abilities

 

In depth knowledge of office computer software applications and good communication and customer service skills. Communication, coordination, organization and decision making skills needed. Ability to exercise initiative and sound judgment and to react resourcefully under varying conditions. Excellent math skills.  Ability to work nights, evenings and weekends as required.

 

Education

 

Four-year college degree or equivalent preferred.

 

Experience

 

5 years progressive experience in an office environment. 2 -3 years customer service/inside sales experience preferred.

 

 

About CRH Americas

 

CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

 

CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!

 

Ash Grove Cement is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link

Date Posted:  Aug 13, 2019


Nearest Major Market: Houston

Job Segment: Logistics, Inside Sales, Telemarketing, Operations, Sales