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Collections Specialist - Homebuilder (Special Accounts)

Lutz, FL, US, 33559

Preferred Materials Inc


Job ID:  204219


Preferred Materials, Inc., a CRH Company, is the leading vertically integrated supplier of construction materials, and construction/paving services in the United States.  Headquartered in Tampa, Florida, the Preferred Materials Region has facilities throughout the State of Florida, as well as Coastal Georgia and South Carolina.  Companies within the Preferred Region are leading providers of ready mix concrete, concrete block, aggregate materials, hot mix and warm mix asphalt, as well as design-build and conventional-bid-build solutions for roadway and civil construction projects.  Preferred is committed to being a great place to work, and to attracting and retaining exceptional employees.  We promote a strong safety culture, and have dedicated professionals who are focused on their own safety and the safety of their co-workers.


Collections Specialist - Home Builder (Special Accounts): This position will provide vital support to our team by acting as the collector and liaison between Sales and Home Builder customers. This person will handle important administrative tasks, such as customer account reconciliations, review, research, invoice submissions, and prepare cash application instructions for customer A/R.

They must be able to work accurately and with great attention to detail. Excellent communication skills as they will be working with other departments providing service to both internal and external customers. This position will require superb clerical skills, together with computing and data entry skills.



  • Responsible for leading the day to day collections processes of the all Homebuilder accounts and Special Handling accounts for all lines of business as assigned
  • Participate in monthly calls between the Sales Reps and Sales Managers
  • Ensure Systems are updated both internally and externally to complete necessary special invoicing procedures
  • Work closely with the Credit & Collections Manager to ensure standard processes and approved procedures are being followed
  • Monitor aged receivables for assigned home builder A/R accounts and take ownership of other special handling accounts as assigned
  • Work closely with assigned plant personnel to ensure accurate and timely purchase order processing
  • Handle complaints from customers that are escalated
  • Assist Collections Supervisor and Leads with monthly preparation of report, and participation in AR Review
  • Customer Account Reconciliations; reviewing, researching and submitting billing issues and adjustments for approval
  • Signing lien releases and completion letters in the correct home builder systems
  • Communicate troubled accounts and escalate potential risk to Credit & Collections Manager
  • Meet collection targets comparable to other Collectors in the Credit and Collections Department
  • Track and protect lien and bond rights by filing the proper paperwork in a timely fashion based on the state’s lien laws
  • Make collection calls as necessary for any outstanding customer payments within an assigned portfolio



  • Familiar with the Microsoft Office Suite, intermediate Excel skills
  • Must have outstanding math skills and attention to detail
  • Must be able to effectively communicate with Sales, Peers and Customers
  • Capable of conducting independent research
  • Familiarity with the industry would be a plus
  • High School Diploma or Equivalent  
  • 3+ of Collections experience



Key Attributes:

  • Flexibility
  • Ability to negotiate/liaison
  • High attention to detail
  • Ability to recognize and decipher complex problems
  • Ability to multitask
  • Fosters teamwork and cooperation
  • Understands how and when to collaborate across the organization to achieve goals


What CRH Americas Offers You


  • A culture that values opportunity for growth, development and internal promotion
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!


Preferred Materials, Inc. is an Affirmative Action and Equal Opportunity Employer.

 EOE/Vet/Disability--If you want to know more, please click on this link


Date Posted: 

Nearest Major Market: Tampa

Job Segment: Clerical, Transportation, Data Entry, Engineering, Administrative