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Customer Service Rep/Floating Scalehouse - Silver Springs

Mount Holly Springs, PA, US, 17065

Pennsy Supply Inc

 

 

Job ID:  288603

 

Pennsy Supply is a CRH company. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America. Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services.

 

Summary

The “Scalehouse/Equipment Operator” is responsible for weighing and certifying aggregate products and trucks. This position will also require operating equipment as needed.

 

Essential Duties and Responsibilities

  • Responsible for own personal safety at all times as well as, maintain the highest standard of safety and quality in all aspects of the job.
  • Adhere to and follow all safety rules and regulations of MSHA/OSHA/DOT and Pennsy Supply, Inc.
  • Properly follow all company policies and procedures for a safe working environment, report any problems to the supervisor, dispatch, transportation manager, safety director or Human Resources.
  • Responsible for own personal safety at all times as well as, maintain the highest standard of safety and quality in all aspects of the job.
  • Coordinate directly with customers and maintain a productive and professional relationship.
  • Act as customers’ first telephone point of contact for assisting customers with product questions, ordering, order tracking, complaints, and problems.
  • Enter complete and accurate customer orders into delivery system.
  • Coordinate delivery schedule with dispatchers.  
  • Provide leads to sales.  
  • Proactively seek customer feedback to identify areas of improvement in all operations.
  • Monitor scheduling calendars at all times.
  • Answer phones in a pleasant tone and in a timely manner avoiding all missed calls.
  • Ability to work in a fast-paced environment and multitask.
  • Check gross truck weights per PennDOT.
  • Weigh and certify aggregate products and trucks.
  • Verify timecard entries and records on time sheets.
  • Perform axle weights as needed.
  • Cleans scales, scalehouse and surrounding areas.
  • Assists Quarry Superintendent as required and/or needed.
  • Quotes prices for company products.
  • Prepares delivery tickets.

 

Education and/or Experience

  • High school Diploma or equivalent preferred but not required.

  • Previous experience is helpful.

  • Must submit to a drug screen and criminal background check.

  • Computer experience helpful.

  • Ability to do basic math.

 

About Pennsy Supply

Pennsy Supply operated in Pennsylvania as a family run business producing asphalt, aggregates, and concrete as well as providing construction services until joining the CRH family in 1993. With being a part of the CRH family they are now a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form CRH. CRH is the number one asphalt producer, the third-largest aggregates producer, and one of the top 5 ready mixed concrete producers in the Unites States. 

 

EOE / M / F / Vet / Disability

 

What CRH Americas Offers You

 

  • A culture that values opportunity for growth, development and internal promotion

  • Highly competitive base pay

  • Comprehensive medical, dental and disability benefits programs

  • Group retirement savings program

  • Health and wellness programs

 

About CRH Americas

 

CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

 

CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!

 

Pennsy Supply is an Affirmative Action and Equal Opportunity Employer.

 EOE/Vet/Disability--If you want to know more, please click on this link

 

Date Posted:  Aug 23, 2021


Nearest Major Market: Harrisburg

Job Segment: Supply, Equipment Operator, Sales, Operations, Manufacturing