Dispatcher - North Salt Lake, UT

Job ID:  497090

Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials.     

Summary

• This position is responsible for the dispatch function, coordinating with sales department, shipping, receiving, customer, delivery truck services and the logistics operations

Essential Duties and Responsibilities

• Prepare invoices, delivery tickets and related shipping documents 
• Plan effective delivery routes and assign drivers for scheduled deliveries
• Work closely with customer service to understand the product availability and logistic issues of specific projects
• Take orders from customer service and insides sales team and get orders out on requested delivery date/time
• Inspect all shipping department equipment to ensure that they are in working order
• Check and review all orders assigned before they are shipped against delivery tickets
• Coordinate deliveries with company truck drivers and external trucking companies to ensure timely delivery of materials to customers
• Work closely with independent truck drivers to ensure pick-up and delivery times, load weight compliance and secure loads
• Prepare and review loading/unloading, daily shipping reports and delivery logs
• Ensure select carriers are responding to the daily customer service requirements
• Communicate with sales team and customers on delivery changes or challenges
• Perform other related duties as assigned
• Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed

Qualifications

• To perform this job successfully, an individual must perform each essential duty satisfactorily.  The requirements listed below represent the required knowledge, skills, and abilities.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job's essential duties

Requirements / Education / Experience

• High School diploma, GED, or equivalent combination of education, experience, or training in a related field
• Knowledge of ERP systems
• Experience with the Microsoft Office suite
• Ability to be flexible and adaptable while maintaining a positive attitude and desire to work with a great team in a fast-paced environment
• Have a positive attitude and desire to work with a great team in a fast-paced environment
• Good with basic math
• Strong interpersonal, organizational, and problem-solving skills
• Experience with a phone system
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Attention to detail
• Pleasant phone personality
• Ability to multi-task
• Bilingual in English and Spanish preferred, but not required

Physical Environment

• Ability to lift 50 lbs. from ground level
• Endure intermittent climbing, bending, stooping, twisting, reaching, pushing, and pulling
• Walking, sitting, and standing for long periods

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.