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Service Representative - Frederickson, WA

Tacoma, WA, US, 98446

Oldcastle Architectural
APG West


Job ID:  280439


CPM, a CRH company, is a division within Oldcastle APG. APG is North America’s leading manufacturer and supplier of concrete masonry, dry mix, and hardscape products. With over $2B in sales, APG operates across 36 states and 5 Canadian provinces through a network of over 195 operating locations and more than 6,500 employees.   



In this role, your objective is to be responsible for overall sales support functions including (but not limited to) supporting the development of dealer/customer relationships, building product displays, creating & cutting samples, palletizing product, editing marketing materials, technical support/product calls, and supporting customer appreciation events/home shows.


Essential Duties and Responsibilities


  • Responsible for supporting the Pacific Northwest sales team with marketing materials and displays
  • Responsible for supporting the development and maintaining effective relationships with dealers
  • Distribute signage, promotional products, SWAG, and samples to sales/customer network
  • Coordinate and implement sales-driven programs such as (but not limited to) “Demo Days” with vendors and remerchandising “Grand openings”
  • Maintain weekly communication with all Outside Sales Representatives
  • Travel to each assigned region as requested (25% travel / 75% local)  
  • Complete merchandising or remerchandising efforts in Pacific Northwest as directed
  • Provide a daily summary of duties and log activities in CRM
  • Provide a weekly email to management recapping the dealer performance and communication performed each week
  • Oversee Administrative sales functions for sales program
  • Attend home shows and provide customer service
  • Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.

Requirements / Education / Experience

  • Associate’s degree or equivalent from a 2-year college or technical school or equivalent in experience, training, and education
  • 1+ years related experience and or training preferable
  • Excellent communication skills, both verbal and written
  • Prior experience in block/brick manufacturing industry or related field recommended
  • Proven sales support expertise
  • Excellent customer service-oriented skills
  • Attention to detail
  • Computer literate, especially MS Office suite, Excel, SalesForce, Outlook, order tracking software, email, etc.
  • Valid driver’s license and current auto liability insurance.


Physical Requirements

  • Lifting up to 100 pounds
  • Requires sitting and standing for long periods of time


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CPM, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.


 EOE/Vet/Disability--If you want to know more, please click on this link

Date Posted:  Apr 8, 2021

Nearest Major Market: Tacoma

Job Segment: Temporary, Outside Sales, CRM, Technical Support, Sales Support, Contract, Sales, Technology