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Inside Sales - Tampa, FL

Tampa, FL, US, 33619

Oldcastle BuildingEnvelope
Architectural Glass & Metal



Job ID:  293439


Oldcastle BuildingEnvelope®, a CRH company, is the leading supplier of products specified to close the building envelope. They include: custom-engineered curtain wall and window wall, architectural windows, storefront systems, doors, skylights and architectural glass.


We believe that working with OBE should be what you WANT to do, not just what you have to do!  We believe in relationship over transactions and casual over formal.  We do this because we know that when you enjoy what you do, you just do it better!


When you look outside you have probably looked through our product.  If you have ever walked through the entrance of a store you have probably used our product.  Why?  Because our team helps architects, glaziers, contractors and owners solve design challenges and bring projects to life.  Whether that be though Windows, Entrance, Shower Enclosures or more.


Oldcastle BuildingEnvelope is currently seeking a Glass Door Coordinator for the All Glass Door Department.  This department works with our customers to provide them with estimates, quotes and order processing to bring these all-glass entrances and shower enclosures to life.

This position offers hours M-F, 8a-5p with overtime as needed.


 Essential Duties and Responsibilities 

  • Receive and process requests directly from customers (via telephone, fax and email) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations
  • Quickly and professionally resolve customer complaints and problems
  • Understand the glass and hardware product lines
  • Read and understand drawings showing measurements of custom glass orders
  • Utilize AS400 and CR Laurence Showers Online computer programs
  • Coordinate delivery and/or pick up of customer orders
  • Coordinate with outside sales team to develop new customers
  • Generate pricing quotes in a timely manner
  • Possess strong customer service skills
  • Develop and maintain excellent relationships with customers
  • Sustain a working technical knowledge of all available products
  • Perform other duties as assigned
  • Responsible for adhering to policies of the customer financial services
  • Regular and predictable attendance, the ability to safely perform tasks, and adherence to all safety policies and procedures are essential functions of this job



  • Experience in a position that deals directly with customers (front-line)
  • Previous sales/customer services experience in the building materials industry, specifically doors, frames and hardware
  • Ability to learn computer software estimating programs to prepare estimates
  • Strong math skills; especially with fractions and decimals as a unit of measure
  • Organized, self-starter with the ability to multi-task numerous projects, phones, and work with minimal supervision
  • Must be able to communicate effectively & conduct themselves professionally; excellent written & verbal communication skills
  • Ability to learn custom door hardware applications and pricing
  • Ability to develop and maintain effective customer relationships


Additional Information 

  • Only online applications will be accepted
  • When applying, please provide full employment history
  • Pre-employment background screening will be conducted on qualified applicants after acceptance of job offer


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle BuildingEnvelope®, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link

Date Posted:  Jun 10, 2021

Nearest Major Market: Tampa

Job Segment: Outside Sales, Mid-Range, Inside Sales, Telemarketing, Sales, Technology