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Help Desk Technician, Terrell, TX

Terrell, TX, US, 75160

Oldcastle BuildingEnvelope



Job ID:  177960


Oldcastle BuildingEnvelope®, a CRH company, is the leading supplier of products specified to close the building envelope. They include: custom-engineered curtain wall and window wall, architectural windows, storefront systems, doors, skylights and architectural glass.




To provide technical support to end users at one of our manufacturing plants east of Dallas, TX. Duties include identifying, researching, and resolving technical problems.




  • Answer help desk calls.
  • Assist users on various computer related issues.
  • Build PC’s from basic to engineering-caliber
  • Troubleshoot all Printer’s (inc. label-type printers)
  • Handle all mobile phone requirements
  • Work on computer equipment as needed
  • Create purchase orders for computer hardware and components.
  • Track and inventory all computer hardware and components.
  • Use PC software to track and route problem calls.
  • working with the Tier 1 and Network Operations team
  • Good PC troubleshooting skills required to help with user questions.
  • Good mechanical skills to work on computer equipment.
  • Good telephone etiquette and communication skills.
  • Regular and predictable attendance, safely perform tasks and adherence to all safety policies and procedures are essential functions of this job




  • Two year technical degree or equivalent work experience.
  • Good PC troubleshooting skills required to help with user questions.
  • Good mechanical skills to work on computer equipment.
  • Good telephone etiquette and communication skills
  • Microsoft Software (Word, Excel, Email, etc.) experience required
  • Has knowledge of commonly-used concepts, practices, and procedures within the general computing environment.
  • A+ certification a plus
  • Any Dell PC certification a plus



What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle BuildingEnvelope®, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link

Date Posted: 

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Technician, Engineer, Maintenance, Help Desk, Information Technology, Technology, Engineering, Manufacturing