Quality Control Manager

Job ID:  510373

Oldcastle® APG, a CRH Company, is North America’s leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer’s portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard® hardscape, Echelon® Masonry, MoistureShield® composite decking, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies.    

Job Summary

The Quality Control Manager is responsible for overseeing and managing all aspects of product quality and compliance within the manufacturing facility. This role ensures that all products meet internal and customer quality specifications, regulatory standards, and company expectations. The QC Manager leads the quality control team, establishes quality systems and procedures, monitors process and product quality, and drives continuous improvement initiatives to reduce defects and improve customer satisfaction.

Job Location

This is an onsite position based at our Bulls Gap, TN facility.

Job Responsibilities

• Lead and manage the QC department, including hiring, training, and performance management of QC personnel.
• Develop, implement, and maintain quality control policies, procedures, and inspection/testing protocols.
• Oversee daily QC operations including raw material inspection, in-process checks, and final product testing.
• Ensure all finished goods meet product specifications and customer requirements before release and shipment.
• Investigate and resolve quality-related issues including non-conformance and customer complaints.
• Lead root cause analysis (RCA) and implement corrective and preventive actions (CAPAs).
• Collaborate with production and engineering to improve manufacturing processes for quality consistency.
• Analyze quality data and KPIs to identify trends and improvement opportunities.
• Support and prepare for external audits and ensure compliance with quality standards.
• Maintain accurate quality documentation, including test results, SOPs, and deviation reports.
• Participate in supplier quality audits and address supplier-related quality issues.
• Promote a culture of quality, accountability, and continuous improvement.
• Other duties may be assigned based on the needs of the business.

Job Requirements

• Bachelor’s degree in Quality Management, Engineering, Chemistry, or related field.
• 5+ years of quality control or assurance experience in manufacturing.
• 5+ years of managerial or supervisory experience.
• Experience with quality control standards, GMP, or other relevant standards.
• Knowledge of SPC, RCA tools, and CAPA systems.
• Strong understanding of quality systems, inspection methods, and lab techniques.
• Excellent leadership and communication skills.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office and quality software (e.g., Minitab).
• Familiarity with Lean and Six Sigma is a plus.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability 

CRH is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.